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privacy policy

Privacy Policy
Kebtek Horticultural Tools Co., Ltd. recognizes the importance of protecting personal information and complies with the "Act on the Protection of Personal Information" and this Privacy Policy to ensure the protection of customer privacy.

1. Definition of Personal Information
Personal information refers to information about individual customers (hereinafter referred to as "personal information") that can identify the individual customer, such as the customer's name, address, and telephone number. It also includes information that can identify individuals by combining them with other information.

2. Collection of Personal Information
When requesting customers to provide personal information, we will specify the purpose of use and inform customers of the scope of third parties to whom the personal information will be provided. With the customer's consent, we will collect personal information.

3. Use of Personal Information
We will use customer's personal information for the following purposes:

- Providing our products and services
- Processing payments
- Providing information from our company
- Product development
- Improving services
- Other legitimate purposes
If it becomes necessary to use personal information beyond the scope of the purpose of use, we will obtain the customer's consent again.

4. Management of Personal Information
We will properly manage the personal information entrusted to us by customers and make every effort to prevent information leakage, loss, and incorrect recording. We will also establish a personal information manager, maintain and improve the management system and organizational structure, take information security measures to ensure the security of personal information, and make efforts to prevent unauthorized access, leakage, loss, and tampering of personal information.

5. Provision to Third Parties
We may provide customer's personal information to the following parties for the purpose of achieving the purpose of use:

- Our group companies and franchise stores
- Department stores, etc.
We may also entrust all or part of the handling of personal information to third parties. In such cases, we will carefully select the information recipients and conclude contracts regarding the handling of personal information to prevent leakage, loss, and tampering, and if necessary, we will supervise and instruct the information recipients. If it becomes necessary to provide personal information to a third party without the customer's consent, we will provide the personal information after obtaining the customer's consent again.

6. Customer Inquiries
We will promptly respond to requests from customers for disclosure, correction, and suspension of use of personal information. However, when such requests are made, we will verify the identity of the individual in an appropriate manner to prevent information leakage due to fraudulent disclosure requests.

7. Education and Management System within the Company
We will create and establish guidelines for the handling of personal information and continuously provide employee education.

8. Establishment of Contact Point for Personal Information
We have established a contact point for inquiries regarding the handling of personal information and will respond promptly to customer inquiries.

Contact Point
For inquiries regarding personal information, please contact the following:
Email Address: support@kebtek.com